zius138 Privacy Policy: How We Handle Your Account Data
Your account data belongs to you. This policy explains what we collect when you access zius138, how we use it, and the choices you have — including how your DANA or GoPay wallet details are handled at every step. Availability of services depends on local law and eligible regions in Indonesia.
Account Data Protection
DANA & GoPay Transactions
Your Access Rights
Cookie Controls
DATA WE COLLECT
What zius138 Collects and Why It Matters
When you open an account, we collect the details you provide during registration — name, contact information, and the payment method you choose, such as DANA or GoPay. Each time you log in from a new device, we record session data including device type and connection region so your account stays consistent whether you switch from mobile to desktop or back again. Transaction records are kept to support your account history and any support requests you raise. We do not sell this information to third parties. Data shared with payment processors like DANA or GoPay is limited to what those rails require to process your transfer — nothing more. Cookies and similar tools help us keep you logged in across sessions and remember your preferences in the account dashboard. You can manage cookie settings through your browser at any time; turning off non-essential cookies does not affect your ability to use core account features. All data handling is subject to applicable Indonesian law and the terms you accepted at registration. If you have questions about a specific data point in your record, the support team can assist via live chat.
DANA
Payment details shared with DANA are used solely to process your deposit or withdrawal. We retain transaction references in your account history.
GoPay
GoPay transfer data is passed directly to the payment processor. zius138 stores only the transaction status and amount visible in your wallet history.
Device Sessions
Session data helps us identify unusual login activity. If your account is accessed from an unrecognized device, a verification step appears before entry.
Support Records
When you contact support via live chat, that conversation is stored in your account file so follow-up agents have full context without you repeating yourself.
POLICY SCOPE
Where This Policy Applies and Where It Does Not
This policy covers data collected directly by zius138 through account registration, login activity, transactions, and support interactions. It does not extend to third-party services you reach from links on this site, including payment providers or external game studios whose own privacy terms govern their handling of your data.
Account Access
Login data, device records, and session tokens are covered fully. These are generated and stored by zius138 and fall within your right to review and correct.
Transactions
Transaction metadata — amounts, timestamps, method used — is covered. The payment processor's own policy governs data on the DANA or GoPay side of the transfer.
Site Content
Game browsing and lobby activity is recorded for account continuity. This helps your session resume where you left off on any supported device.
Third-Party Services
External links, payment platforms, and game studio environments operate under their own data terms. This policy does not govern how those services handle data.
YOUR DATA RIGHTS
Actions You Can Take on Your Own Account Data
You have practical options for managing your data. The account dashboard shows the profile details we hold — you can update your contact information, linked wallet (DANA or GoPay), and communication preferences directly from there after login. If something looks incorrect and cannot be changed through the dashboard fields, a support request is the right path. You can ask us to send a summary of the data we hold on your account. Requests like this are handled through the live chat channel or via the contact form — whichever is more convenient. For data that is no longer needed, you can request removal subject to any retention period required by applicable law. If you have a concern about how your data has been used, raise it through support first. The team can review your record and explain exactly what is stored and why.
Review Your Records
Log in and open the account settings page. Your profile, transaction history, and linked payment methods are visible there without contacting support.
Correct Account Details
Edit your name, email, or linked wallet directly in account settings. For fields that are locked, submit a correction request through live chat.
Ask a Data Question
Use the live chat or contact form to ask what data we hold. The team will respond with specifics from your account file, not a generic reply.
Request Data Removal
Submit a removal request through the support channel. We will action it within the timeframe required by Indonesian law and confirm when it is done.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Privacy questions get a direct answer from the team, not an automated redirect. Use any of the channels below — live chat gives you the fastest response for account-specific questions.
Live Chat
Open the chat icon from any page while logged in. For privacy questions, start with your account ID so the agent can pull your record immediately.
Contact Form
For written requests — data summaries, correction requests, or removal requests — the contact form creates a ticket with a reference number you can follow up on.
Account Dashboard
Routine changes like updating your linked DANA or GoPay wallet, editing contact details, or reviewing transaction history are handled directly inside your account without contacting support.
HOW WE PROTECT DATA
Data Handling, Cookies, Retention and Security
Account security and data handling run together at zius138. Here is what we do across four areas that matter most to returning members.
Account Security
Your account is protected with encrypted login sessions. If we detect access from an unrecognized device or region, a verification step activates before the account opens — this applies regardless of which device you use.
Cookies
Essential cookies keep your session active and your preferences saved. Non-essential cookies can be turned off in your browser settings. Turning them off does not remove access to your account or transaction history.
Data Retention
Transaction records and account data are kept for as long as required under applicable Indonesian law or as needed to support active accounts. When a retention period ends, data is removed from active systems.
Policy Updates
When this policy changes in a material way, we note the update date at the top of this page. Continued use of your account after a change takes effect means you have accepted the revised terms. The current version is always available here.
PRIVACY FAQ
Common Questions About Your Data and This Policy
Straightforward answers to the questions our members ask most about privacy, data access, and account records.
Does zius138 share my DANA or GoPay details with anyone?
We share only the transfer data required by DANA or GoPay to process your transaction — nothing beyond that. Your wallet details are not passed to game studios or other third parties. The payment processor's own privacy terms govern their side of the transaction.
How do I see what data zius138 holds about me?
Log in and check the account settings page first — your profile, transaction history, and linked wallets are visible there. For a full data summary, submit a request through live chat or the contact form and the team will respond with specifics from your file.
Can I update my linked payment method in the account dashboard?
Yes. Open account settings after login and follow the wallet section to update your linked DANA or GoPay details. Changes take effect for your next transaction. If a field is locked, contact support through live chat to complete the update.
What happens to my data if I close my account?
When you request account closure, your active data is removed from our systems subject to any retention period required by applicable Indonesian law. Transaction records tied to regulatory obligations are kept for the required period, then deleted. Contact support to start a closure request.
How does zius138 handle login from a new device?
Each time your account is opened from an unrecognized device, a verification step appears before access is granted. This is automatic and applies whether you are on mobile or desktop. Session records from each device are stored in your account and visible in the security section of your dashboard.
Can I turn off cookies without losing access to my account?
You can turn off non-essential cookies through your browser settings at any time. Essential cookies that maintain your logged-in session must remain active for the account to function. Turning off non-essential cookies does not affect your ability to make transactions or contact support.